Whether you are working with customers internally or externally, the way you and your people build trust and relationships is critical to being successful in delivering business objectives. Trust can be built in a number of ways and importantly this happens in the way we build rapport, how we relate to one another, and ultimately […]
Build trust through adapting your communication Read More
In the world of ChatGPT and AI, do we still need to write effective emails? When we have collaboration tools where we can quickly message each other, are emails still relevant? According to Project.co in 2022, 30% of employee communication still happened via emails, and when it matters, emails are still important, whether that is
9 Email Writing Mistakes to Avoid Read More
We live in a globalized world environment where we can instantly connect and communicate across borders at the touch of a button. Even if we never travel, our team members, customers and suppliers are increasingly international, from diverse cultural backgrounds, and for us to be successful, we have to know how to be effective with
Cultural awareness in today’s global workplace Read More
Why is effective communication important? According to a study of 400 UK & US organisations, lack of communication costs the average organization $62.4 million per annum in lost productivity, according to Instagantt. Research mentioned by Pumble also shows that 86% of employees and managers agree poor communication is the leading cause of workplace failure. These
Communication agility for business results Read More
Working across borders and with individuals from diverse cultural backgrounds is a reality for most team leaders today. In fact, a recent survey, featured by Harvard Business School Online, found that 89 percent of corporate employees serve on at least one global team, and 62 percent have colleagues from three or more cultures. These are
Managing communication and collaboration when leading global teams Read More
The role of interview. Interviews are a key part of the recruitment process, and a great chance for you to make a good impression and share your skills and experience. However, they are also an important part of assessing whether the company, team and role are a good fit for you, and you should approach
5 strategies for making a positive impression in job interviews Read More
We live in a globalized world environment where we can instantly connect and communicate across borders at the touch of a button. Even if we never travel, our team members, customers and suppliers are increasingly international, from diverse cultural backgrounds, and for us to be successful, we have to know how to be effective with
The Importance of Understanding Cross Cultural Communication in a Globalized World Read More
2021 was the year of writing. I love writing, both professionally and for pleasure, and this year I have created 47 blogs and articles, plus shared my thoughts on my social media platforms Monday – Friday, almost every single week. I have loved the conversations, connections and engagement that have come about as a result!
The hot topics of 2021 Read More
Last week I was in Denmark, virtually of course, one of the many joys I have of online networking. I was visiting the Athena women’s network in Denmark, and not only was it a great connecting meeting, but I also took some valuable life lessons from it. The meeting was a multilingual meeting in both
Inclusive virtual meetings in multilingual & multicultural teams Read More
From the first time I learnt about it, I was fascinated by the MiND profiling tool from MyBrain International, as it is the first of its kind to be based on neuroscience, and helps us understand our professional and personal thinking preferences. This is why earlier this year I qualified as a practitioner in Applied
The neuroscience of communication Read More
