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It’s never been more important to develop excellent people management skills – working across cultures and time zones, remote and hybrid working, the acceleration of AI, all have the capacity to disconnect us. But the managers who can build trust, engagement, commitment and create work environments in which teams thrive are the lighthouses and our future.
In this podcast episode Gill Brabner shares insights into her innovative forum theatre workshops using professional actors to tackle difficult workplace conversations such as performance, sickness absence, and even sensitive issues like bullying and harassment.
Learn why these immersive experiences are so effective, engaging participants deeply and providing practical learning that can be applied immediately. Plus discover Gill’s ECA model for embedding compassion in team culture plus leadership trends – past and future – which you need to understand to be an effective leader of people.
Gill Brabner is a Learning & Development Consultant, who has been designing high-impact immersive learning events using forum theatre for 20 years, focused on enabling managers to tackle difficult conversations effectively. Since 2014 Gill and her team of actors have been creating videos depicting real-life work stories for training programmes, and as stand-alone digital content that clients use to support their management development.
What you will learn in this episode:
- The power of immersive learning in handling difficult conversations
- Understand how building rapport, showing genuine care for team members, and taking action can transform team dynamics and culture
- Gill’s ECA model for everyday conversations which embed compassion in team culture
- Shifts in leadership and management over the past 20 years
- Challenges for newly promoted managers and the importance of support
- Future trends in leadership and management: the evolving landscape of intergenerational and flexible workforces
Find out more:
Discover Victoria’s global leader communication coaching.
Discover Victoria’s team communication and cultural intelligence training.
Find Victoria Rennoldson online.
Connect with Victoria Rennoldson on LinkedIn.
Take the Effective Team Leader Quiz.
Watch Management training videos.