Meet Victoria &
Culture Cuppa
Your confident communication
matters to me
Why I founded Culture Cuppa
I am Victoria Rennoldson, culture and communication coach, and the founder of Culture Cuppa. I was born in and now live with my family in London, one of the most culturally diverse cities in the world, with over 300 languages spoken.
In my previous career working in international teams in large, global corporates, I saw talented professionals who couldn’t contribute their full valuable expertise to the team and the business, because they didn’t always feel able to speak up and share their voice. The result was that they didn’t fully shine, they became less visible than their colleagues, and the team didn’t get the benefit of their knowledge and skills.
In my view, this communication and cultural gap is a huge waste of talent and valuable ideas for your business. This is why I am passionate about achieving an equal share of voice for everybody in multicultural and multilingual teams, when you are working in English as your 2nd language. My business was born.
I am now excited to work with individual and corporate clients all over the world, who need help with communicating professionally in English and with the cultural challenges of working successfully in global teams and with international customers.
Personally experiencing the communication and cultural gap
Communication and culture were always my path. Studying languages took me to different parts of the UK to experience the diverse cultures of our country, and to living, studying and working in Russia and Germany. I very much enjoyed working in diverse global teams in my career in marketing, and regularly communicated with or travelled to Germany, France, Italy, the US and Greece, where I experienced many of the communication and cultural challenges my clients experience today.
Every day I feel grateful to experience working with clients from many different cultures, which I find enriching and a great learning experience, and we have worked with people from over 40 countries.
How to increase your impact and fast-track your business and career
Step 1
Let's talk
Set up a time to discuss your challenges
Step 2
Choose your programme
We customise our programmes to your needs
Step 3
Fast-track your success
Progress your personal & performance goals
Mission
The Culture Cuppa mission is to help ambitious international leaders and your teams to achieve your performance and career dreams with our communication and culture coaching and training programmes.
We want you and your team to feel able to share your voice and expertise spontaneously, speak up authentically with your full personality, and develop your cultural intelligence for improved ways of working.
This means you will expand your confidence and visibility, build connections and develop relationships within your global team and externally with customers, that increase your impact and influence.
Ultimately, this results in delivering your projects more efficiently and on time, working exceptionally well together as high-performing individuals in the team, and developing strong connections with your customers.
Our values lie at the heart of Culture Cuppa
Authentic Connection
Enabling you to speak authentically, so you speak up and show up as who you are, in your full personality, and we are passionate about connecting to you as our client so we understand what you really need to reach your goals.
Achieving Growth
Improving your communication confidence enables you to perform better as a leader of the team, developing team spirit, personal career and business acceleration. Growth for us is about continually improving our ways of working, bringing the latest approaches, developing new areas of expertise, and giving the best to our clients.
Boldness
Fast-track your confidence when you express your views, insights and expertise, influence with boldness your senior managers and stakeholders, and accelerate towards your ambitious personal and business goals. We show up boldly to share our ideas, vision and insights.
Positivity
Helping you to foster positive self-belief as you take each step on your self-development journey. Positivity runs through everything we do from encouraging our clients, the energy and enjoyment we bring to all our interactions with clients, and our optimistic approach to our work.
How we work
I am the lead coach and your key contact for all Culture Cuppa programmes, and you also have the benefit of working with my select team of trainers, who bring their complementary skills in communication coaching and cross cultural training. This allows us to help more people, offer our programmes to both individuals and large companies, and bring the value of our programme globally.
Because you and your team are individuals, we work with you to personalise and design bespoke solutions for your communication skills training and intercultural skills development.
Virtual training globally
The majority of our individual and team programmes are delivered virtually, on your preferred platform, at a time which suits you. Our team are very experienced in creating engaging, energising and interactive sessions, and we work virtually to be able to support you, wherever you are based around the world.
In-person workshops
Team workshops are also available in person. Let’s talk about your requirements and how we can create the best training solution for your team.
How Culture Cuppa can support you
These bespoke programmes combine a framework designed for results with specific tailoring to your needs and circumstances
For individuals
9 steps to
Communication
Confidence
Improve your communication confidence in English
Communicate at a higher level, clearly and concisely with confidence, whatever comes up in your meetings and presentations.
For leaders and managers
Productive Global Team Communication
Enhance your team’s communication, connection and rapport
Build more effective communication in your team and with your customers to accelerate business growth.
Cross-cultural
Success
Develop cultural intelligence for successful global projects
Improve your team’s cultural intelligence capabilities for working successfully across borders.
The value of communication on coaching and cross-cultural training
These are the benefits which our clients tell us they experience after our programmes
Improve your communication and cultural confidence
Increase your impact and performance
Accelerate your business and career growth
What clients say
Our clients’ feedback is very important to us and we love to share what they think about the results and value our programmes bring to themselves, their team and organisation.
“Victoria has been coaching me to develop my professional communication and cultural skills, to increase my confidence, impact and influence with global teams in my business. I particularly value her as a counterpart who helps me develop communication approaches for my meetings, presentations and writing by giving me the tools, exercise and specific feedback to improve my performance, and these build better connections with my clients that deliver results. Ultimately Victoria’s coaching saves me time, as I can communicate in a more productive way, avoiding misunderstandings and miscommunications. Victoria is very professional, and she creates bespoke approaches, responding well to my needs in our individual coaching sessions.”
Simone Pestalozzii
General Manager
Causasoft (services) Ltd.
Switzerland
“Victoria is a very professional and engaging English coach. She always brings her positive vibe, energy and extensive knowledge in the field. So when you are struggling with connecting with English-speaking teams, making successful small-talk or improving your social English skills, she is the one who can definitely help.”
Merit Fimberg-Espuch,
Estonian Chamber of Commerce
Estonia
“When I relocated to the UK, I chose this individual coaching programme to develop my professional English communication, but also understand the basis of British culture. Victoria gave me concrete examples and practical tools to understand meeting codes and use appropriate communication styles. I now feel more confident and comfortable to start a meeting in front of a large audience.”
Morgane Jossic
Senior R&D and Innovation Manager
Bouygues Construction UK
relocated from France
Why did we call our business Culture Cuppa?
A cuppa is a British word for a cup of tea, and I believe how we say and do things is driven by our cultural contexts. I want people to really understand each other well, communicate at a more nuanced level, and interact in culturally diverse situations. I want to support global leaders and managers to communicate confidently and naturally in English, and develop great rapport with their global teams and customers. A cuppa is a great way to connect and build conversations. And I love a cuppa of course!
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Victoria Rennoldson is qualified in:
CQ certification from the Cultural Intelligence Center.
Train-the-Trainer programmes from the Cultural Intelligence Center
Practitioner in Applied Neuroscience for People Development with MyBrain International
