168 – When Conflict Escalates, The Spiral of Disempowerment™

Conflict happens. What matters is how we interpret it and how we respond.

In this podcast episode, I share a powerful tool I experienced recently in training with Chloe O’Sullivan from War to Peace, that completely shifted how I think about disagreement, tension and challenging conversations.

The Spiral of Disempowerment™ offers a clear, practical framework to separate observable facts from assumptions, and to recognise the role we can play in maintaining conflict.

In global teams, where cultural dynamics shape how we interpret behaviour, this distinction becomes even more critical. We often move from facts to meaning at speed, and that interpretation drives our reactions. Those reactions then influence how others perceive us, creating a loop that is hard to break.

This episode walks you step by step through the four stages of The Spiral of Disempowerment™ and invites you to apply it to a real situation you are currently facing.

In this episode, you will learn:

How to distinguish between observable behaviour and personal interpretation
Why we so quickly move from fact to meaning in conflict
How your reactions influence how others perceive you
Why conflict escalates when we try to control what we cannot
What is genuinely within your sphere of control
How to pause and choose a different response

When we focus only on what others are doing and how they are acting, the spiral continues as we continue to react. When we focus on what we can control, our perception and our response, the dynamic shifts.

Reflection questions